Title: Confessions from the Corner Office: 15 Instincts That Will Help You Get There
Author: Scott Aylward and Pattye Moore
Length: 224 pages
Publisher: John Wiley & Sons, Inc.
Price: $2 used on eBay
(Photo Source: Barnesandnoble.com)
Being a compassionate and trustworthy leader
By: Jozette Massiah
By: Jozette Massiah
Have you ever heard of "Undercover Boss", a reality show where CEO’s go undercover undermining management, and coming off as the seamless hero? Well, according to Pattye Moore and her corporate soul mate Scott Aylward these management and leadership styles are bad leadership qualities that will not get you to the corner’s office. In chapter 6, Pattye talks about attitude instincts and the behavioral trait known as “me-I-Tis”, which is defined as having all the attention and spotlight on yourself. Some examples that Pattye list to determine if you have a case of “me-I-Tis” are if you refuse to listen to others ideas, because they are not your own. Another is if you are fearful of hiring exceptional talent, because you view them as a threat in taking your position. In “Undercover Boss” the spotlight is centered on the CEO who saves the day, not the team efforts of the company and others working there. The CEO basically comes to the franchise for one day, and takes all the credit for the work being done there.
Photo Source: (chancellor.ucr.edu)
Honoring, protecting, and defending your employees
is a critical leadership instinct listed in the book. Protect is defined as
look after, and save from harm. The CEO’s who partake in “Undercover Boss” do
respect employees who seem to be doing a good job, but show little respect for
management by going undercover and showing distrust.
Of course the show would not be a hot commodity if CEO’s and Presidents of major corporations and company’s took a personal interest in employees, including lower-level employees. A report by "Gallup" in the book states that employees work better when employers care about them. In fact, one story that touched my heart dearly was of a Sonic Drive-In customer who the author Pattye not only sat down and listened to play his guitar, but gave him the opportunity and chance to play in front of thousands at a convention. He was later able to play for Toby Keith, because of her act of kindness. It just shows how one act of kindness can make a person’s dream come true. Many more stories throughout the book highlighted how much Pattye cared about her customers and employees. She took time to go out of her way to talk to them, share ideas and she used those ideas to create ideas that changed the company in a positive way from the experiences and feedbacks others shared with her.
Confessions from the Corner Office is a great read
for aspiring leaders trying who are trying to learn essential leadership
instincts to make it to the corner office . It is also great
for existing leaders including CEO’s who want to take a person inventory to
improve their management style.
(Photo Source: ExpertEnough.com)
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